PS
Priya Sharma
Online · WhatsApp Business
Hi, my hair dryer is not heating properly.
10:32
Hi Priya 👋 Sorry for the trouble. Could you share your order ID?
10:32
It's AMZ-991238.
10:33
Thanks! Confirmed — VEGA Pro Dry 2200, under warranty till Mar 2027. I'm initiating a replacement now.
10:33
Thank you, please share invoice when ready.
10:34
Sure — sending you the replacement tracking and invoice in a moment.
10:34
AI auto-replied · 1.4s
Automation
Active triggers
Send refund update
When refund status changes
Send replacement tracking
On replacement init
Request invoice upload
On warranty claim
Request feedback
24h post-resolution
Out-of-stock notify
On order cancel